PAYMENT SECURITY

Accepted methods of payment are Credit card, Visa, Mastercard or PAYPAL and American Express via Paypal.

The secure online payment gateway that encrypts your card details in a secure host environment.

SSL TECHNOLOGY
Online payment by credit card is made via the secure system of our partner Société Générale  French Bank , via the secure platform SOGECOMMERCE which allows the SSL encryption of your bank details (Secure Socket Layer) during their transmission. A lock logo indicates that you are on a secure page (when paying by credit card).

FOR EU MEMBERS : 3D Secure
If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). The 3-D-Secure procedure has been developed for payments by Visa and Mastercard to ensure that a transaction is completed by the legal credit card holder and the authorized online merchant. When a credit card has been registered in the 3D-Secure system, the payment procedure is accompanied by a dialogue window. This requires the entry of a SecureCode (a password previously defined by you). A transaction can be performed only if the password entered is correct. Please contact your bank to find out if your credit card is participating in the 3D-Secure program.

PAYMENT REFUSED, ORDER CANCELED
If your payment is refused while your account is provisioned normally, we invite you to repeat the operation, a bad entry of one of the numbers of your credit card explains most of the time this refusal. It may also be that you have taken too long to enter the numbers and that for security the payment page has expired. If payment is declined, the order will be automatically canceled.

If you have any question about your payment use the contact form or call us at 0033 (9) 73 67 61 71 from monday to saturday 10am - 7pm.