SHIPPING & DELIVERY

a premium experience from your cart to your feet.

Carefully packed with eco friendly materials, your shoes are verified by our team & shipped the same day of your order ( except for pre-orders from the factory). Sign on receipt delivery at the address of your choice, you’ll receive a tracking number of your package by email.

 
 

RATES & DELIVERY TIME

DHL Express or Colissimo

PICK A SHOE offers two carriers options : COLISSIMO or DHL Express Worldwide.

EUROPE

France Metropolitan & Monaco
COLISSIMO Free shipping | > 2 - 3 working days
DHL EXPRESS €6 | > 1 - 2 working days
> Free exchange for France only.

Belgium, Germany, Luxembourg, Netherlands
COLISSIMO Free shipping | > 2 - 4 working days
DHL EXPRESS €8   | Free delivery from €450 purchase | > 1-2 working days

Italy, SpainCOLISSIMO €5 | Free delivery from €450 purchase  | > 3-6 working days
DHL EXPRESS €8 | Free delivery from €450 purchase  | > 1-2 working days

United-KingdomCOLISSIMO €11 | Free delivery from €450 purchase| > 3-6 working days
DHL EXPRESS €15  | Free delivery from €450 purchase  | > 1-2 working days
*Brexit : import taxes of 20% may apply on items ordered from the UE. These taxes do not depend on our services, they are collected by UK Customs upon delivery. Good to know : Delivery with the carrier Colissimo is less often checked by customs, while DHL systematically clears all packages for the sake of delivery speed.

Switzerland COLISSIMO €9  | Free delivery from €450 purchase |  > 2-6 working days
DHL EXPRESS  €20 | €10 from €450 purchase |  > 1-2 working days
*possible duty taxes payable by the customer.

IcelandCOLISSIMO €14   | Free delivery from €450 purchase | > 3-8 working days
DHL EXPRESS  €50 | > 2-3 working days

Austria, Denmark, Ireland, Poland, Portugal, Sweden, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Slovakia, SloveniaCOLISSIMO €5 | Free delivery from €450 purchase | > 3-6 working days
DHL EXPRESS €11  | €5 from €450 purchase| > 1-2 working days

Bulgaria, Cyprus, Croatia, Finland, Greece, Malta, RomaniaDHL EXPRESS €11  | Free delivery from €450 purchase | > 1-2 working days
COLISSIMO €14 | €5 from €450 purchase | > 3-8 working days

Norway, Albania, Andorra, Bosnia and Herzegovina, Gibraltar, Guernsey, Jersey, Liechtenstein, Macedonia, Moldova, Montenegro, Serbia, TurkeyCOLISSIMO €14 | Free delivery from €450 purchase | > 3-8 working days
DHL EXPRESS €25     | €10 from €450 purchase | > 2-3 working days

AMERICA, ASIA, OCEANIA
* possible import taxes payable by the customer. These taxes do not depend on our services, they are collected by Customs of your country. Good to know : Delivery with the carrier Colissimo is less often checked by customs, while DHL systematically clears all packages for the sake of delivery speed.

United States, Canada, Israel, Japan, Hong-Kong, South KoreaDHL EXPRESS €25  | €15 from €250 purchase  | Free from €600 purchase | > 2-3 working days
COLISSIMO €45   | > 7-14 working days

Australia COLISSIMO €35  | > 7-14 working days
DHL EXPRESS  €45 |  €35 from €250 purchase | €25 from €450 purchase |  > 4-5 working days

China, India, Indonesia, Malaysia, Mexico, Philippines, Singapore, Taiwan, Thailand, Vietnam, Outre-mer : Guadeloupe, French Guiana, Martinique, Mayotte, ReunionDHL EXPRESS €25  | €15 from €250 purchase | Free from €600 purchase | > 2-3 jours ouvrés
COLISSIMO €45  | > 7-14 working days

Russia, New Zealand, South America, Armenia, Belarus, French Polynesia, Laos, Maldives, New Caledonia, UkraineDHL EXPRESS €50 | > 2-6 working days
COLISSIMO €60 | > 7-14 working days



Delivery price per order without limit of items

You’re not at home when the carrier comes by ? It’s ok !

COLISSIMO | If you are absent during the delivery, a note will be left allowing you to choose a new delivery date or to pick up your package at your nearest post office, collect it within 10 working days.

DHL |DHL will automatically show up to your door a second time the next business day. In case of absence during the second visit, you can collect your package from a DHL sorting center. Follow the instructions on the DHL note left in your mailbox.


For any question, give us a call +33 (0)9 73 67 61 71 or by email through our Contact page.

 

RETURNS & EXCHANGES

Easy return within 14 days for exchange or refund for all items, even on sales.

SEE THE RETURNS PAGE