SHIPPING & DELIVERY
a premium experience from your cart to your feet.
Carefully packed with eco friendly materials, your shoes are verified by our team & shipped the same day of your order ( except for pre-orders from the factory). Sign on receipt delivery at the address of your choice, you’ll receive a tracking number of your package by email.
COUNTRIES
click on your country to see the delivery options
ALBANIA | ANDORRA | AUSTRALIA | AUSTRIA | BELARUS | BELGIUM | BOSNIA-HERZEGOVINA | BULGARIA | CANADA | CHINA | CROATIA | CYPRUS | CZECH REPUBLIC | DENMARK | ESTONIA | FINLAND | FRANCE | FRENCH GUYANA | GERMANY | GREECE | GUADELOUPE | HONG KONG | HUNGARY | ICELAND | INDIA | INDONESIA | IRELAND | ISRAEL | ITALY | JAPAN | JERSEY | LA RÉUNION | LATVIA | LITHUANIA | LUXEMBOURG | MALAYSIA | MALTA | MARTINIQUE | MAYOTTE | MEXICO | MOLDOVA | MONACO | MONTENEGRO | NETHERLANDS | NEW ZEALAND | NORWAY | POLAND | PORTUGAL | ROMANIA | RUSSIA | SERBIA | SINGAPORE | SLOVAKIA | SLOVENIA | SOUTH AMERICA | SOUTH KOREA | SPAIN | SWEDEN | SWITZERLAND | TAIWAN | THAILANDE | TURKEY | UKRAINE | UNITED KINGDOM | UNITED STATES | VATICAN | VIETNAM
RATES & DELIVERY TIME
DHL Express or Colissimo
PICK A SHOE offers two carriers options : COLISSIMO or DHL Express Worldwide.
EUROPE
France Metropolitan & Monaco
COLISSIMO Free shipping | > 2 - 3 working days
DHL EXPRESS €6 | > 1 - 2 working days
> Free exchange for France only.
Belgium, Germany, Luxembourg, Netherlands
COLISSIMO Free shipping | > 2 - 4 working days
DHL EXPRESS €8 | Free delivery from €450 purchase | > 1-2 working days
Italy, SpainCOLISSIMO €5 | Free delivery from €450 purchase | > 3-6 working days
DHL EXPRESS €8 | Free delivery from €450 purchase | > 1-2 working days
United-KingdomCOLISSIMO €11 | Free delivery from €450 purchase| > 3-6 working days
DHL EXPRESS €15 | Free delivery from €450 purchase | > 1-2 working days
*Brexit : import taxes of 20% may apply on items ordered from the UE. These taxes do not depend on our services, they are collected by UK Customs upon delivery. Good to know : Delivery with the carrier Colissimo is less often checked by customs, while DHL systematically clears all packages for the sake of delivery speed.
Switzerland COLISSIMO €9 | Free delivery from €450 purchase | > 2-6 working days
DHL EXPRESS €20 | €10 from €450 purchase | > 1-2 working days
*possible duty taxes payable by the customer.
IcelandCOLISSIMO €14 | Free delivery from €450 purchase | > 3-8 working days
DHL EXPRESS €50 | > 2-3 working days
Austria, Denmark, Ireland, Poland, Portugal, Sweden, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Slovakia, SloveniaCOLISSIMO €5 | Free delivery from €450 purchase | > 3-6 working days
DHL EXPRESS €11 | €5 from €450 purchase| > 1-2 working days
Bulgaria, Cyprus, Croatia, Finland, Greece, Malta, RomaniaDHL EXPRESS €11 | Free delivery from €450 purchase | > 1-2 working days
COLISSIMO €14 | €5 from €450 purchase | > 3-8 working days
Norway, Albania, Andorra, Bosnia and Herzegovina, Gibraltar, Guernsey, Jersey, Liechtenstein, Macedonia, Moldova, Montenegro, Serbia, TurkeyCOLISSIMO €14 | Free delivery from €450 purchase | > 3-8 working days
DHL EXPRESS €25 | €10 from €450 purchase | > 2-3 working days
AMERICA, ASIA, OCEANIA
* possible import taxes payable by the customer. These taxes do not depend on our services, they are collected by Customs of your country. Good to know : Delivery with the carrier Colissimo is less often checked by customs, while DHL systematically clears all packages for the sake of delivery speed.
United States, Canada, Israel, Japan, Hong-Kong, South KoreaDHL EXPRESS €25 | €15 from €250 purchase | Free from €600 purchase | > 2-3 working days
COLISSIMO €45 | > 7-14 working days
Australia COLISSIMO €35 | > 7-14 working days
DHL EXPRESS €45 | €35 from €250 purchase | €25 from €450 purchase | > 4-5 working days
China, India, Indonesia, Malaysia, Mexico, Philippines, Singapore, Taiwan, Thailand, Vietnam, Outre-mer : Guadeloupe, French Guiana, Martinique, Mayotte, ReunionDHL EXPRESS €25 | €15 from €250 purchase | Free from €600 purchase | > 2-3 jours ouvrés
COLISSIMO €45 | > 7-14 working days
Russia, New Zealand, South America, Armenia, Belarus, French Polynesia, Laos, Maldives, New Caledonia, UkraineDHL EXPRESS €50 | > 2-6 working days
COLISSIMO €60 | > 7-14 working days
Delivery price per order without limit of items
You’re not at home when the carrier comes by ? It’s ok !
COLISSIMO | If you are absent during the delivery, a note will be left allowing you to choose a new delivery date or to pick up your package at your nearest post office, collect it within 10 working days.
DHL |DHL will automatically show up to your door a second time the next business day. In case of absence during the second visit, you can collect your package from a DHL sorting center. Follow the instructions on the DHL note left in your mailbox.
For any question, give us a call +33 (0)9 73 67 61 71 or by email through our Contact page.
RETURNS & EXCHANGES
Easy return within 14 days for exchange or refund for all items, even on sales.