SHIPPING & DELIVERY

a premium experience from your cart to your feet.

Carefully packed with eco friendly materials, your shoes are verified by our team & shipped the same day of your order ( except for back-orders from the factory). Sign on receipt delivery at the address of your choice, you’ll receive a tracking number of your package by email.

 
 

RATES & DELIVERY TIME

DHL Express or Colissimo

PICK A SHOE offers two carriers options : COLISSIMO or DHL Express Worldwide.

EUROPE

France Metropolitan & Monaco
COLISSIMO Free shipping | > 2 - 3 working days
DHL EXPRESS €6 | > 1 - 2 working days
> Free exchange for France only.

Belgium, Germany, Luxembourg, Netherlands
COLISSIMO Free shipping | > 2 - 4 working days
DHL EXPRESS €8   | Free delivery from €450 purchase | > 1-2 working days

Italy, Spain
COLISSIMO €5 | Free delivery from €450 purchase  | > 3-6 working days
DHL EXPRESS €8 | Free delivery from €450 purchase  | > 1-2 working days

United-Kingdom
DHL EXPRESS €11  | Free delivery from €450 purchase  | > 2-3 working days
*Brexit : Delivery price does not include the customs taxes that may apply to items ordered from the European Union. These import taxes don't depend on our services, they are collected by UK Customs upon delivery of your package.

Switzerland
*Delivery price don't include any customs taxes that may apply
COLISSIMO €9  | Free delivery from €450 purchase |  > 2-6 working days
DHL EXPRESS  €20 | €10 from €450 purchase |  > 1-2 working days

Iceland
COLISSIMO €14   | Free delivery from €450 purchase | > 3-8 working days
DHL EXPRESS  €50 | > 2-3 working days

Austria, Denmark, Ireland, Poland, Portugal, Sweden, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Slovakia, Slovenia
COLISSIMO €5 | Free delivery from €450 purchase | > 3-6 working days
DHL EXPRESS €11  | €5 from €450 purchase| > 1-2 working days

Bulgaria, Cyprus, Croatia, Finland, Greece, Malta, Romania
DHL EXPRESS €11  | Free delivery from €450 purchase | > 1-2 working days
COLISSIMO €14 | €5 from €450 purchase | > 3-8 working days

Norway, Albania, Andorra, Bosnia and Herzegovina, Gibraltar, Guernsey, Jersey, Liechtenstein, Macedonia, Moldova, Montenegro, Serbia, Turkey
COLISSIMO €14 | Free delivery from €450 purchase | > 3-8 working days
DHL EXPRESS €25     | €10 from €450 purchase | > 2-3 working days

AMERICA, ASIA, OCEANIA
*Possible import taxes payable by the customer. These customs duties do not depend on our services, they are collected by the customs of your country upon delivery of your package. 

United States, Canada, Israel, Japan, Hong-Kong, South Korea
DHL EXPRESS €25  | €15 from €250 purchase  | Free from €600 purchase | > 2-3 working days
COLISSIMO €45   | > 7-14 working days
*delivery price don't include customs taxes that may apply to UE items

Australia
COLISSIMO €35  | > 7-14 working days
DHL EXPRESS  €45 |  €35 from €250 purchase | €25 from €450 purchase |  > 4-5 working days
*delivery price don't include any customs taxes that may apply to UE items

China, India, Indonesia, Malaysia, Mexico, Philippines, Singapore, Taiwan, Thailand, Vietnam, Outre-mer : Guadeloupe, French Guiana, Martinique, Mayotte, Reunion
DHL EXPRESS €25  | €15 from €250 purchase | Free from €600 purchase | > 2-3 jours ouvrés
COLISSIMO €45  | > 7-14 working days
*delivery price don't include any customs taxes that may apply to UE items

New Zealand, South America, Armenia, Belarus, French Polynesia, Laos, Maldives, New Caledonia, Ukraine
DHL EXPRESS €50 | > 2-6 working days
COLISSIMO €60 | > 7-14 working days
*delivery price don't include any customs taxes that may apply to UE items

Delivery price per order without limit of items
French VAT included in the price of the items for all countries, no VAT refund
Any import taxes are payable by the customer and are not included in the delivery price


You’re not at home when the carrier comes by ? It’s ok !

COLISSIMO | If you are absent during the delivery, a note will be left allowing you to choose a new delivery date or to pick up your package at your nearest post office, collect it within 10 working days.

DHL |DHL will automatically show up to your door a second time the next business day. In case of absence during the second visit, you can collect your package from a DHL sorting center. Follow the instructions on the DHL note left in your mailbox.


For any question, give us a call +33 (0)9 73 67 61 71 or by email through our Contact page.

 

RETURNS & EXCHANGES

Return within 14 days for exchange or refund for all items, even on sale.

SEE OUR RETURN PAGE