low boots 38311 velvet blu

• SAME-DAY SHIPPING | (yes, our team is that good!) We prepare your order with care and ship it within 1 business day, from Monday to Friday (excluding any stated pre-order). Delivery is made against signature to your chosen address or to a pickup point if available. You’ll receive your parcel’s tracking number by email.

• EASY RETURNS | Exchange or refund available within 14 days. Return shipping costs are at the customer’s expense. To simplify the return process, we provide a ready-to-print return label (for a eligible countries)

RATES & DELIVERY TIME

- EUROPE -

FREE DELIVERY FOR BELGIUM, GERMANY, LUXEMBOURG, NETHERLANDS, FRANCE

BELGIUM, GERMANY, LUXEMBOURG, NETHERLANDS
NATIONAL CARRIER  Free Delivery | > 2-4 business days
DPD PICKUP POINT   Free delivery | > 2-4 business days
DHL EXPRESS  €10  | Free Delivery from €600 purchase | > 1-2 business days

FRANCE metropolitan & Monaco
COLISSIMO  Free Delivery  | > 2-3 business days
CHRONOPOST Pickup Point  Free delivery | > 2–3 business days

ITALY, SPAIN
PICKUP POINT  Free delivery | > 3-6 business days
NATIONAL CARRIER  €5  | Free Delivery from €450 purchase | > 3-6 business days
DHL EXPRESS  €10  | Free Delivery from €600 purchase | > 1-2 business days

UNITED KINGDOM
*BREXIT : Delivery prices does not include the customs taxes that may apply to items ordered from the European Union. These taxes are collected by UK customs upon delivery.
DHL EXPRESS  €25  | €15 from €450 purchase  | > 2-3 business days

SWITZERLAND
Import duties may apply, not included in the delivery price.
NATIONAL CARRIER  €10 | > 2-6 business days
DHL EXPRESS  €20  | €10 from €450 purchase  | > 1-2 business days

ICELAND
NATIONAL CARRIER €15  | Free delivery from €600 purchase | > 3-8 business days
DHL EXPRESS €50  | > 2-3 business days

AUSTRIA, DENMARK, IRELAND, POLAND, PORTUGAL, SWEDEN, CZECH REPUBLIC, ESTONIA, HUNGARY, LATVIA, LITHUANIA,  SLOVAKIA, SLOVENIA
NATIONAL CARRIER €5  | Free delivery from €450 purchase  | > 3-6 business days
DPD PICKUP POINT  €5 | Free delivery from €450 purchase | > 3-6 business days
DHL EXPRESS €15  | €5 from €450 purchase    | > 2-3 business days

FINLAND, GREECE, BULGARIA, CYPRUS, CROATIA, MALTA, ROMANIA
DHL EXPRESS €15  | Free delivery from €600 purchase | > 2-3 business days
NATIONAL CARRIER €15  | €5 from €600 purchase   | > 3-8 business days

NORWAY, GUERNSEY, JERSEY, SERBIA, TURKEY, ALBANIA
NATIONAL CARRIER €15 | Free delivery from €600 of purchase | > 3-8 business days
DHL EXPRESS €25  | €10 from €450 purchase   | > 2-3 business days


- AMERICA, ASIA, OCEANIA -
Import taxes may apply, not included in the delivery price. These charges are collected by your country’s customs upon delivery depending on the order. All items are sent from our warehouse in Europe, France.

UNITED STATES, CANADA, MEXICO, ISRAEL, JAPAN, HONG-KONG, SOUTH KOREA
Import duties may apply to UE items, not included in the delivery price.
DHL EXPRESS €30 | €20 from €450 purchase | > 2-4 business days

AUSTRALIA
Import duties may apply to UE items, not included in the delivery price.
DHL EXPRESS €50  | €40 from €450 | > 4-5 business days

NEW ZEALAND, SOUTH AMERICA, ARMENIA, FRENCH POLYNESIA, LAOS, MALDIVES, NEW CALEDONIA
Import duties may apply to UE items, not included in the delivery price.
DHL EXPRESS €50  | > 2-6 business days

CHINA, INDIA, INDONESIA, MALAYSIA, PHILIPPINES, SINGAPORE, TAIWAN, THAILAND, VIETNAM / OVERSEAS : GUADELOUPE, FRENCH GUYANA, MARTINIQUE, MAYOTTE, REUNION ISLAND ...
Import duties may apply to UE items, not included in the delivery price.
DHL EXPRESS €30  | €20 from €450 purchase | > 2-4 business days

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You’re not at home when the carrier comes by ? It’s ok !

NATIONAL CARRIER | If you’re not available at the time of delivery, a notice will be left allowing you to choose a new delivery date or collect your parcel from your nearest post office. Please make sure to collect it within 10 business days.

DHL EXPRESS | If you’re not home, DHL will automatically attempt a second delivery on the next business day. If you are still unavailable, you will be able to collect your parcel from the nearest DHL facility. Simply follow the instructions on the delivery notice left in your mailbox.


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Important Information

•  Shipping rates apply per order, with no limit on the number of items.

•  No VAT refund applies.

•  Any applicable import taxes, customs duties or local charges are the customer’s responsibility and are not included in the shipping fee.

•  The shipping time refers to the handover of your parcel to the carrier if the order is placed before noon. Delivery time depends on the chosen shipping method and destination country.

•  Return label is provided for a list of eligible countries, see our Returns page for pricing.

• By confirming your order, you fully and unconditionally accept our Terms & Conditions, which can be viewed at any time in the footer of the website.

FOR ANY QUESTION, CONTACT US AT +33 (0)9 73 67 61 71 or here : Contact